Request your shipments to your address and save your time
The courier will deliver your parcel to the door of your home, office, or apartment.
The courier will deliver shipments up to 30 kg to the door for free, while shipments over 30 kg – for an additional fee.
Time of shipment delivery to the address: until 6 p.m., regardless of the location
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How to receive your shipment
On the delivery day, you will get a notification on your phone number about the time of delivery to the address specified in the express waybill (EW).
- 1
- 2
- 3Pay for the delivery: in cash to the courier or online in the business account.
Non-cash payments are settled every 10 days based on the following:
- 1Agreement with Nova poshta
- 2Work Acceptance Request
- 3Accompanying documents: tax certificate and invoice
How to order to the door delivery for parcels over 30 kg
Enable the "To the Door" option when creating a shipment in the business account or via API integration.
Rates*
- Shipment
up to 30 kgTo the doorfree of charge
- Cargo,
up to 100 kgTo the door200 ₴
- Per each
100 kgTo the door+200 ₴
- Tires,
rimsTo the door200 ₴**
- PalletcollapsibleTo the door
200 ₴***
- Palletnon-collapsibleTo the door
300 ₴****
* The cost is calculated by the higher of either the volumetric or the actual weight of the shipment ID (Internet document) (calculated weight).
** The cost of lifting the "Tires/Disks" shipment is calculated according to the cargo cost
*** The cost of lifting a collapsible pallet is calculated according to the cargo cost
**** The cost of lifting a non-collapsible pallet to the ground floor is 300 ₴. Lifting a non-collapsible pallet over the ground floor is calculated according to the cargo cost.
To the door delivery is available if:
- 1One place of shipment weighs up to 100 kg
- 2The distance from the parking lot of the Nova Post vehicle to the recipient's building does not exceed 50 meters
- 3There are no obstacles to move the shipment (narrow aisles)
- 4If the elevator is down or there is no power supply in the Sender's building, the shipment can be picked up no higher than the 5th floor; otherwise, reschedule the delivery for another day or forward it to the nearest branch.
The "To the Door" delivery is not available for crated parcels.