Eng
Receive from Ukraine
integration

International delivery

Receive shipments from other countries

With Nova Post in Germany, you can quickly and conveniently receive a postal item from Ukraine

  • 1
    at a branch
  • 2
    courier delivery at your address
  • 3
    at partner pickup points

Delivery time

From 5 days

Who is the payer

  • Delivery cost

    Sender in Ukraine

  • Customs duties and customs brokerage services

    Recipient in Germany

Once the parcel is sent, we will send the recipient a notification about the parcel's registration.

Parcel customs clearance

  • Shipment cost: up to €45

    The parcel is not subject to additional customs duties (unless the customs determines that the declared value of the parcel exceeds €45).

  • Shipment cost: €45–150

    You need to pay VAT additionally: 19% of the shipment cost.

    For example: the goods cost €100. The recipient needs to pay VAT additionally: €100 × 19% = €19

  • Shipment cost: over €150

    • 1
      Import duty: up to 25% of the shipment cost, depending on the type of goods
    • 2
      VAT: 19% of the shipment cost (declared value + import duty)

Calculation example:

The goods cost €300. The customs payments will total:

  • 1
    import duty = €300 × 12% = €36
  • 2
    VAT = (€300 + €36) × 19% = €63,84

Tax charged to the recipient: €36 + €63,84 = €99,84

The customs might be entitled to refuse the parcel entry to the country or change the customs payment amount

It may happen if a customs officer finds a violation:

  • 1
    The contents differ from the list specified in the declaration.
  • 2
    The declared value does not correspond to the real value of the parcel.
  • 3
  • 4
    Over the past month, the recipient already received international shipments with a total value over €45.

How to receive

At the Nova Post branch

  1. 1
    Get an SMS message about the parcel delivery.
  2. 2
    Visit the specified branch with the original identity documents and the International Express Waybill (IEW) number.
  3. 3
    Provide the operator with the express waybill number and documents.
  4. 4
    Pay the customs duty if it was charged.
  5. 5
    Receive the parcel and a copy of the IEW to confirm receipt.

By courier to the address

  1. 1
    Receive an SMS or email with information about the date and time of delivery.
  2. 2
    Have your identity documents.

You can receive a parcel up to 30 kg by courier service

  • 1
    Weight: up to 30 kg
  • 2
    Width, height, and length shall not exceed 120×80×69 cm

At partner pickup points

  1. 1
    Receive an SMS or email with information about the delivery of the parcel.
  2. 2
    Visit the specified pickup point with the original identity documents and the International Express Waybill (IEW) number.
  3. 3
    Provide the operator with the express waybill number and documents.
  4. 4
    Receive the parcel and a copy of the IEW to confirm receipt.