The nearest branchReceive parcels, cargo and documents with Nova Post
Benefits
Branch network
Free insurance for parcels with value up to €500
Delivery guarantee
Parcel tracking
Customer support
Delivery time
1 – 5 business days
Where it is possible to receive
At Nova Post branches
Payer
Delivery services can be paid for by the sender.
The recipient can pay for delivery services from Ukraine.
How to pick up at the branch
- Receive a message that your shipment has arrived
- Visit the branch
- Provide the waybill number to the operator
- Confirm your identity in one of the following ways:
- show the operator the mobile application
- provide the operator with code from the SMS message
- show your passport
- Collect your parcel
You have the right to inspect your parcel at a branch. You can find the rules for parcel inspection here.
FAQs
- Can the recipient pay for the delivery
Yes, if the parcel came from Ukraine.
- How will the recipient know that the parcel has already arrived
