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Ramburs Service
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Additional services

Send parcels with cash on delivery

Allow customers to pay for the goods upon receipt. This service can be ordered by a legal entity or an individual. To do so, sign an agreement with Nova Post.

Advantages

  • Cash on delivery up to 20 000 lei
  • Cost: 2.5% of the cash on delivery amount
  • Convenient payment for the recipient: at the branch, in the app, or via personal account
  • We transfer payments for parcels three times a week

How to enable the service

  • <span style="color: rgb(218, 41, 28);"><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 400;font-style: normal;">Download, complete, and sign the agreement</span></span>

    Download, complete, and sign the agreement

  • <span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 400;font-style: normal;">Take a copy of your ID card</span>

    Take a copy of your ID card

  • <span class="font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 400;font-style: normal;">Submit the agreement and a copy of the ID card to the operator </span><a style="text-decoration: none;" href="/en-md/departments" target="_blank"><span style="color: rgb(218, 41, 28);"><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 400;font-style: normal;">of the nearest branch</span></span></a>

    Submit the agreement and a copy of the ID card to the operator of the nearest branch

We'll endorse the agreement within 2-3 business days and provide access to your personal account to order the service.

How to send a parcel with cash on delivery

  1. 1
    Create an express waybill online or at any Nova Post branch in Moldova.
  2. 2
    When ordering it, mention the Payment upon receipt (Ramburs) service and the amount to be paid by the recipient.
  3. 3
    Send the parcel.
  4. 4
    Wait until cash on delivery is credited. The payment from the parcel recipient will be credited to the account specified in the agreement.

How to track the shipment

You can track your shipment on the tracking page or in the mobile app.

Once the parcel arrives at the branch, the recipient will be notified via SMS and the mobile app.

If the addressed delivery is made, the courier will notify the recipient of the parcel's arrival.

Rate

2.5% of the payment amount. Find out more about the rates here.

The support service will advise you

Still have any questions about the Ramburs service, please contact us at +373 22 855 969.