Send parcels with secure payment on delivery
The service can be ordered by a legal entity or an individual. To do this, you need to sign a contract with Nova Post.
Advantages
How to order a service
Download, complete and sign the contract
Prepare a copy of the identity card
Send the contract and a copy of the identity card to the operator of the nearest branch
We will approve the contract within 2-3 working days
- 1Once the contract is approved, we will give you access to your personal account.
- 2You can download the contract for ordering the Ramburs Service online or ask an operator at any Nova Post branch.
- 3The terms of use for individuals and legal entities are different: Learn more by the link.
How does it work
- 1Place a shipping order online or at any Nova Post branch in Moldova.
- 2Specify the delivery option and address in the express waybill:
- 2.1by courier
- 2.2to a Nova Post branch
- 2.3to a Nova Post parcel locker
- 2.4to a pickup point
- 3Provide the delivery address.
- 4Specify the Ramburs Service and the amount to be paid by the recipient.
- 5Send the parcel.
- 6The payment from the recipient will be transferred to the account specified in the contract.
How to track a shipment
You can follow your shipment on the tracking page or in the mobile app.
Once the parcel arrives at the branch, the recipient will be notified via SMS and in the mobile app. If you order addressed delivery, the courier will notify the recipient of the parcel's arrival.
Rate
2.5% of the payment amount. Learn more about the rates here.
Terms of service
Transfer amount: up to 20,000 lei
Shipping weight to a parcel locker: up to 30 kg
Shipping size to a parcel locker: max. 30x40x60 cm
Our support team will assist you
If you still have any inquiries about the Ramburs Service, please contact us at +373 22 855 969.