Change the delivery address in the same locality or Moldova
You can change the address after you have sent the package
From a branch
to another branch
to parcel locker
to addressFrom parcel locker
to another parcel locker
to a branch
to addressFrom address
to another address
to parcel locker
to a branch
Forward shipments is free within the same locality
For forwarding between parcel lockers, branches and Pick Up points, no fee is required.
Forwarding from a parcel locker or branch to an address through a courier will be charged as follows:
- Up to 30 kg
+25 lei
- Cargo, up to 100 kg
+70 lei
- Per each 100 kg
+70 lei
- Tires, rims and pallets
free of charge
Forwarding to another locality in Moldova is charged as a new shipment
How to benefit from the service
You can order this service:
- 1via mobile application
- 2in the personal cabinet
- 3
- 4
- 5via online chat or Customer Support Service at +373 22 855 969
Declared value of the shipment – without restrictions
How to order forwarding in the mobile application
STEP 1
In the list of shipments, select the order you want to forwardSTEP 2
Go to the "Manage shipment" fieldSTEP 3
Select the "Forwarding" service and add a new delivery locationSTEP 4
Click the "Submit a request" button
Once your order is confirmed, a new EW number will appear in the "My shipments" section. The recipient will be notified when the parcel arrives at the new destination.
If you would like to use the service but do not have a mobile app, you can download it via the following link
Forwarding is not available for the "Cash on Delivery" service.