Change the place of parcel delivery
You can change the delivery location even if the parcel is already on its way to you
The cost of the service
- From an address to a branch, parcel locker, or pickup point within the city
Free of charge
- Other destinations within the city or to another settlement
At the new shipment cost. More details on rates
How to order the service
- via online chat or Customer Support Service at +373 22 855 969
How to order forwarding in the mobile application
STEP 1
Click on the "Support Center" section
STEP 2
Select the option "Forwarding"
STEP 3
Enter the tracking number and add the new address in the comments field
STEP 4
Click the "Send" button and wait for confirmation from our support team
Once your request is confirmed, the new delivery address will appear in the "My Shipments" section. The recipient will be notified when the parcel arrives at the new destination.
If you would like to use the service but do not have a mobile app, you can download it via the following link
