Would you like to receive a commercial offer for cooperation?

• 1
  Write to support_md@novapost.com
• 2
  Call us at: +373 (78) 700 699
• 3
  Fill out the feedback form

How can a business client send fright using Nova Poshta

1. 1
   Conclude an agreement

Contact our sales department or file a request on our website.

1. 2
   Make sure there are no prohibited items in your freight

The legislation of the country where the customs clearance of cargo takes place may establish a list of goods that are not accepted for transportation.

If you are not certain about the content of your freight, please ask a Nova Poshta sales manager or send a request on our website.

1. 3
   Select the method of customs clearance

   • 3.1
     using broker Nova Poshta
   • 3.2
     on your own
   • 3.3
     by appointing your own customs broker.

1. 4
   Select additional services

   • 4.1
     customs brokerage services to help you go through customs clearance faster
   • 4.2
     packing: if you do not wish to pack the postal item on your own

1. 5
   Prepare the accompanying documents

   • 5.1
     foreign economic contract
   • 5.2
     invoice
   • 5.3
     packing list
   • 5.4
     other documents required for your goods. For example:

     • 5.4.1
       Quality Assurance Certificate
     • 5.4.2
       Certificate of Origin
     • 5.4.3
       HS goods code confirmation from the Harmonised System of Goods Description and Coding
     • 5.4.4
       technical specifications detailing the quality and quantity and their application
     • 5.4.5
       etc.

The operator will inform you about additional documents. You can also refer to Nova Poshta sales manager with questions.

1. 6
   Make a request for international express delivery

Our sales managers will help you with that.

1. 7
   Deliver the consignment to a Nova Poshta branch or call a courier
2. 8
   Pay for the delivery and additional services

Freight branches are open 7 days a week with the following schedule:

Mon-Fri: 09:00 – 20:00
Sat-Sun: 09:00 – 18:00

Sales Department office hours:

Mon-Fri: 09:00 - 17:00
Tel.: +373 (78) 700 699
Email: support_md@novapost.com

We guarantee